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GIVING BACK

At PETLY London, giving back isn't just a nice gesture, it's at the heart of who we are.

With every order, 10% goes directly to an animal charity, and you're the one who chooses which cause it supports, right at checkout.

How It Works

You Choose: At checkout, pick the animal charity you'd like your order to support.
We Donate: 10% of your order goes straight to that cause.
We Stay Transparent: Every donation is shared on our Instagram @petly.london so you can see exactly where your support is going.

Your purchase does more than bring joy to your own pet — it helps another animal find safety, care, and a second chance. Together, we're making tails wag and purrs louder everywhere.

Thank you for being part of The Petly Pack 💛

FAQ'S

orders & delivery

How long does delivery take?

Once your order is dispatched:

Standard UK delivery: 2–3 business days
Express delivery: 1–2 business days
EU orders: 5–7 business days

What's your order processing time?

We pack and dispatch every order within 48 hours - because good things shouldn't have to wait.

How many days do I have to return an item?

30 days from delivery, no stress. See our Returns page for the full details.

free delivery

on all orders over £45

30 days returns

Not the right fit? Send it back within 30 days, no stress.

giving back

10% of every order goes to an animal charity - you choose which one at checkout.

SECURE PAYMENTS

Shop safely with all major cards and digital wallets.

designed in London

Limited edition designs, small batches and Inspired by daily life with pets